Privacy Policy

Privacy Policy

Welcome to The Posture Pros ("we", "us", or "our"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit or make a purchase from our website: https://theposturepros.com ("Site").

By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree with the terms, please do not use our services.

1. Information We Collect

We collect the following categories of personal data when you interact with our website or services:

a. Information You Provide Directly

  • Personal Information: Full name, shipping address, billing address, email address, phone number, and payment details (collected securely via Shopify and payment processors).

  • Account Information (if applicable): Username, password, and preferences.

  • Communication Data: Messages sent to our support team or responses to surveys.

b. Information Collected Automatically

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, and date/time stamps.

  • Browsing Behavior: Pages viewed, time spent on pages, clickstream data, and referral sources.

  • Cookies & Tracking Technologies: See Section 5 for details.

c. Information from Third Parties

We may receive information from payment gateways, marketing platforms (e.g., Facebook Pixel), analytics providers (e.g., Google Analytics), and shipping partners.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including confirmations, receipts, and shipping updates.

  • Respond to customer inquiries and provide support.

  • Improve website functionality, user experience, and product offerings.

  • Prevent fraud, monitor for security threats, and comply with legal obligations.

  • Conduct marketing, promotions, and retargeting (if consent is provided).

  • Maintain internal business operations, including recordkeeping and data analytics.

We do not sell your personal data.

3. How We Share Your Information

We only share your personal information with third parties as necessary and with appropriate safeguards in place:

  • Shopify – Our eCommerce platform and primary data processor.

  • Payment Processors – To securely process your payments (e.g., Shopify Payments, PayPal).

  • Shipping Partners – To deliver your orders (e.g., USPS, FedEx).

  • Marketing Tools – To send emails, conduct remarketing, and analyze customer behavior (e.g., Mailchimp, Meta Pixel, Google Analytics).

  • Legal Authorities – Where required by law or to protect our rights.

All vendors are contractually obligated to protect your data and use it only as instructed by us.

4. Data Storage & Retention

  • Storage Location: Your data may be stored on secure servers in the United States or other jurisdictions where Shopify and our partners operate.

  • Retention Period: We retain your data only as long as necessary for the purposes stated in this policy or as required by law (e.g., tax or accounting obligations).

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Track shopping cart contents

  • Analyze traffic and usage patterns

  • Improve functionality and personalization

You can manage cookie preferences in your browser settings. Disabling cookies may impact some functionality of the website.

6. Your Rights & Choices

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing

  • Withdraw consent where applicable

  • Request data portability

To exercise any of these rights, contact us at: [Insert contact email]

We will verify your identity before responding and comply with applicable data laws.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure socket layer (SSL) technology, and access controls.

However, no system is completely secure. We cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it immediately. Parents or guardians should contact us if they believe their child has provided us with personal information.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or website functionality. Any updates will be posted on this page with a new effective date.

We recommend reviewing this policy periodically to stay informed.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

The Posture Pros
Email: info@theposturepros.com